Safety Notice

M18 Fuel™ Top Handle Chainsaw

Milwaukee Tool, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), is voluntarily recalling a subset of M18 FUEL™ 12” and 14” Top Handle Chainsaws (category number 2826-20) due to a potential chain brake issue.

On some saws (units with the fourth character of the serial number “A”), the chain brake may not prevent the chain from moving when the brake is engaged. Failure of the brake could pose a laceration risk should the chain be contacted by the operator.

· Cat.No: 2826-20C, 2826-22T, 2826-21T, 2826-20T

· Affected Serial numbers: Units with the fourth character of the serial number is “A.”

· The only affected saw is the M18 FUEL™ Top Handle Chainsaw

If users have an affected saw:

· Stop using the saw immediately.

· Arrange for free repair by:

· Utilizing an eService portal

· Or By Calling 833-953-2012

For more information: www.milwaukeetool.com/support/recall

Committed to continuously improving safety and productivity on the professional jobsite, Milwaukee Tool is voluntarily acting, in collaboration with the U.S. CPSC, to issue this recall and repair impacted solutions free of cost. Any users with an impacted saw must immediately contact Milwaukee® via the eService portal or at 833-953-2012 (7:00am to 4:30pm Central Standard Time, Monday through Friday).

About Milwaukee Tool
Milwaukee Tool, founded in 1924, is a global leader in delivering innovative solutions to the professional construction trades that increase productivity and safety. Milwaukee® is known for their world-leading M12™, M18™, and MX FUEL™; cordless tool systems, the ground-breaking performance of their cordless innovations, safety solutions, battery-powered outdoor power equipment, jobsite lighting and clean-up, time-saving tool accessories, and innovative hand tool and PACKOUT™; Modular Storage products. The company is dedicated to delivering a steady stream of advanced, trade-specific solutions.

Milwaukee Tool is a Brookfield, Wisconsin-based subsidiary of Techtronic Industries Co. Ltd. (TTI) (HKEx stock code: 669, ADR symbol: TTNDY). For more information on the full line of Milwaukee® products, please call 1-800-SAWDUST or www.milwaukeetool.com .

About U.S. CPSC
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products. Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For information, visit CPSC.gov

How can I tell if I have an affected saw?

The affected 2826-20 M18 FUEL™ Top Handle Chainsaws can be distinguished by the fourth serial code letter, ‘A’. Saws with the fourth serial code letter ‘B’ are not affected.

How do I find my serial number?

The serial number can be found on the top right corner of the name plate on the saw.

Is it safe to continue using my affected saw?

No, stop using the saw immediately. Return your equipment directly to Milwaukee Tool for repair by utilizing our eService portal or by contacting 833-953-2012 (7:00am to 4:30pm Central Standard Time Monday through Friday). All products with a serial code containing the fourth letter ‘A’ will be repaired free of cost. Saws with the fourth serial code letter ‘B’ are not affected and safe to continue using.

What do I do with my affected tool?

Stop using the saw immediately.
Arrange for free repair by:
- Utilizing the eService portal
- Or by calling 833-953-2012 (7:00am to 4:30pm Central Standard Time Monday through Friday)
If your serial number is unreadable, stop using the saw immediately and arrange for free repair.
Only the saw should be shipped back for repair. Do not include the cutting system (bar and chain), battery, or charger.

How long will the repair take?

These repairs are expected to be completed in 7-10 business days.

Will Milwaukee cover shipping costs?

Yes, Milwaukee Tool will offer free shipping to our repair facilities. Our factory-trained technicians will use genuine Milwaukee parts to repair your saw. Then, your saw will be sent back directly to you—no need to pick it up.

Does this affect any other Milwaukee Tool chainsaws?

No, the only affected saw is the M18 FUEL™ Top Handle Chainsaw. Impacted units can be distinguished by the fourth serial code letter, ‘A’. Saws with the fourth serial code letter ‘B’ are not affected.

Why are you recalling the M18 FUEL™ 12” and 14” Top Handle Chainsaws (cat.no. 2826-20)?

The chain brake may not prevent the chain from moving when the brake is locked. Failure of the brake could pose a laceration risk should the chain be contacted by the operator.

The affected M18 FUEL™ Top Handle Chainsaws can be distinguished by the fourth serial code letter, ‘A’.

Is this a government-mandated recall?

Milwaukee Tool, in cooperation with the U.S. Consumer Product Safety Commission, is voluntarily recalling the M18 FUEL™ Top Handle Chainsaw (Cat. No. 2826-20).